How PAELO Revolutionized Training at Eldorado Gold Québec: An Inspiring Success Story For The Mining Industry

Mining companies face unique challenges: complex operations, safety as a top priority, and a constant need to train and empower employees in the field. For Eldorado Gold Québec, choosing PAELO to optimize operational training wasn’t just a technological choice-it was a real turning point in the way it approached skills development in a mining environment.

Paméla Poirier, Senior Operational Training Coordinator at Eldorado Gold Québec, shares her experience of the transformation brought about by PAELO in this video. Her testimony is a concrete example of how PAELO has helped to reduce training time, improve access to knowledge and create a training culture adapted to the modern needs of the industry.

A Successful Transition To Efficiency And Accessibility

Before PAELO, training at Eldorado Gold Québec followed a traditional model: classroom sessions for theory, followed by practical training in the field. While this approach had its merits, it was time-consuming and often limited by logistics. Pamela describes this approach as “time-consuming”, a major challenge in an industry that is constantly evolving and mining operations need to run efficiently and safely.

With PAELO, Eldorado Gold Québec has succeeded in turning these challenges into opportunities. The digital approach eliminates the constraints of face-to-face training and makes information accessible at any time, on any device. The result? In just four months in 2024, Eldorado Gold Québec accumulated over 8,000 hours of training delivered online-a feat that would not have been possible using traditional methods.

Simplicity That Gets Employees On Board

Another strong point of PAELO, highlighted by Pamela, is the platform’s ease of use. For many employees, adopting new technology can be a source of stress. However, with PAELO, this initial resistance quickly faded away. The platform is designed to be intuitive, enabling employees to navigate easily through the training courses allocated to them, access a video library and train at their own pace.

This simplicity has also been a key factor in the rapid adoption of PAELO by employees. Making training available at all times makes it easier for workers to reconcile skills development with their professional obligations, reducing the pressure associated with fixed training schedules.

A Partnership That Puts Customers First

Beyond the technology, PAELO stands out for its ability to adapt to the specific needs of each customer. Pamela emphasizes the openness and availability of the PAELO team to understand and develop customized solutions. Whether it’s for functional adjustments or new ideas to implement, Eldorado Gold Québec has always been able to count on fast, efficient customer support-from regular team calls to discuss needs, to guidance in customizing the platform.

It’s this willingness to work hand-in-hand with our customers that makes PAELO more than just a technology solution: it’s a partner truly committed to the success of mining companies.

Why Choose PAELO For Your Mining Business?

Pamela Poirier’s testimonial illustrates the extent to which PAELO can transform the way a mining company approaches employee training. Switching to efficient, accessible online training not only optimizes time, but also ensures that critical information remains available and reusable. The platform enables companies to gain in agility and productivity, and to guarantee consistent training for all workers, regardless of their location.

If you’re one of those companies still hesitating to make the move to PAELO, you should know that the feedback we’ve received from customers like Eldorado Gold Québec is the best proof yet of the positive impact such a transition can have. Thank you to all our customers who have chosen to adopt PAELO and actively participate in the transformation of training in the mining industry.

Watch the full interview with Paméla Poirier here

Interested in PAELO for your business?

Schedule a personalized demo to discover how PAELO can meet your teams’ training needs. Contact us today!

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